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Privacy Policy

Last updated: 2026

Information we collect

When you submit the contact form, we collect your name, email address, phone number, subject and message. When you submit a quote request, we collect company and contact details, project details, and any drawings, BOQs or tender documents you upload. For client portal account holders, we hold an email address, a hashed password, and the associated company record.

How we use this information

We use the information you provide to respond to enquiries, prepare formal quotations, manage your client portal account, and communicate with you about existing requests. We do not use your data for marketing purposes without your consent.

Data storage and security

Data is stored in a secured database, and uploaded files in dedicated storage accessible only to authorised staff. We take reasonable measures to protect your information against unauthorised access, use or disclosure.

Sharing your information

We do not sell your personal data and do not share it with third parties, except as necessary to fulfil your request (for example, an email delivery provider) or as required by law.

Cookies

We use session cookies solely to keep you signed in to the client portal and admin dashboard. We do not use cookies for advertising or third-party tracking.

Data retention and your rights

We retain enquiry and quote request data for business record-keeping. You can request access to, correction of, or deletion of your data by contacting us at info@alaman-trading.com.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.